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Creative Cloud Problems

New Here ,
Aug 07, 2020

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I've been trying to figure this out all day. Everytime I try and install After Effects via the Creative Cloud it always freezes. Sometimes at like 5%, sometimes at 10%.  I've reatarted my computer numerous times and I've unintalled and installed Creative Cloud. I'm not sure what the problem is. It sure pisses me off though lol.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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Creative Cloud Problems

New Here ,
Aug 07, 2020

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Screen Shot 2020-08-07 at 4.36.25 PM.png

I've been trying to figure this out all day. Everytime I try and install After Effects via the Creative Cloud it always freezes. Sometimes at like 5%, sometimes at 10%.  I've reatarted my computer numerous times and I've unintalled and installed Creative Cloud. I'm not sure what the problem is. It sure pisses me off though lol.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

Topics

Cloud storage web assets

Views

37

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 07, 2020

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See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

Likes

Translate

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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