Creative Cloud repair

New Here ,
Apr 25, 2021 Apr 25, 2021

Copy link to clipboard

Copied

I am repairing Creative Cloud once or twice per week.  I Uninstalled using CC uninstall, and clean the program, reloaded CC, and it worked for approximately one week.  This past week I needed to repair and install 3 times, this is getting ridiculous.  Your thoughts, ideas, and even prayers are appreciated.

Views

125

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

Copy link to clipboard

Copied

something on your computer (eg, antivirus, antimalware, cleaner, defragger etc) is corrupting your adobe cc files.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2021 Apr 26, 2021

Copy link to clipboard

Copied

Okay, I use webroot and Malwarebytes, what is your suggested solution? Why
hasn’t Adobe acknowledged the problem, or the anti-malware programs said
anything?
Frank
--

Frank Carroll
Communications
Restoration & Preservation
Photographer/Videographer
Nevada Railroad Museum - Boulder City, NV

<Removed by Moderator>

Phone: <Removed by Moderator>

We do not inherit the earth from our ancestors, we borrow it from our
children. (Native American Proverb)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

Copy link to clipboard

Copied

i use webroot and malwarebytes and don't have a problem.  what about your av program?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

v program?  I use Adobe Premier, nothing else.  I am now doing another 'repair' as I write this, did one last Thursday.  This is very frustrating, time-consuming, and troublesome.  It is just . . . . . 

Frank Carroll

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

av = antivirus.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

LATEST

Webroot and Malewarebytes

Frank Carroll
Communications
Restoration & Preservation
Photographer/Videographer
Nevada Railroad Museum - Boulder City, NV

<Removed by Moderator>
We do not inherit the earth from our ancestors, we borrow it from our
children. (Native American Proverb)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines