Creative cloud server time out from South Africa

New Here ,
Oct 08, 2020 Oct 08, 2020

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Hi there.
I updated to Indesign 2020 (Middle Asian/Easter version).

It somehow deleted my Indesign 2019.

Then an update to adobe creative cloud kicked in and it got stuck at 32%.

I've tried all the help and even UNINSTALLED ALL ADOBE products.

I am from South Africa and it gets stuck and then times out saying: Problem connecting to the server.

Anybody else having issues from South Africa trying to download Adobe Creative Cloud ap?
I need Indesign and Illustrator and Acrobat to do my work. Everything is deleted off my iMac.

 

Help...

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LEGEND ,
Oct 08, 2020 Oct 08, 2020

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I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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New Here ,
Oct 16, 2020 Oct 16, 2020

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All the help from IT guys to use the Adobe Creative uninstaller and then re-install DID NOT WORK.
They sent me round in circles... 

I eventually reformatted my iMac. Reinstalled Catalina and then downloaded the Adobe Creative Cloud ap.
That worked.


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