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creative cloud signs me out multiple times a day!

New Here ,
Dec 11, 2020 Dec 11, 2020

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this has a been an issue for me for probably the past 2 months at this point. it started out as maybe i was signed out once or twice a week but its gotten to the point that every 30 minutes if im not actively using photoshop or illustrator then it will sign me out of my creative cloud. this doesnt happen on any other adobe software its just photoshop and illustrator that this occures. now i thought if i un-installed and reinstalled every. single. adobe. software. which took way longer than it should have, it wouldve fixed the issue. but now the day after i used photoshop for the whole day on and off and it didnt sign me out. just now i was sat here afk and a "save project before exiting" message popped up, i clicked save and photoshop closed. when i re opened it i was once again signed out of creative cloud. im not sure why this is happening but if anyone has anything to help me out with it i would really appreciate it. as i said everything was re installed yesterday so is the newest version available so im not sure why im getting this problem.

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Community Expert ,
Dec 12, 2020 Dec 12, 2020

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Please take a look here:

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

 

If this doesn't help, please give us more informations including the following :
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem and/or error messages
Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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