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Creative cloud spamming me after uninstalling Illustrator.

New Here ,
Jun 07, 2020

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I uninstalled Illustrator from my computer today and since then, every five minutes, I've been getting spammed with the same message:

 

8ef4064e5ce0c6ace2a1a3d413757c27.png

 

 

 

 

 

 

 

 

 

 

I've tried all options given to me by the notification, but it will just come back five minutes later anyway.

Restarting my computer does not work.

Exiting creative cloud and closing all processes doesn't work. It will just boot up creative cloud again and taunt me with the same message. 

I don't want to uninstall creative cloud, is there some way that I can stop this annoying pop-up?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

I have disabled Creative Cloud Desktop App from launching on startup in my operating system's settings as well as CC Desktop App.   Also turn off Notifications.  

 

Go to Preferences (gear icon).  See screenshots.

 

image.png

image.png

 

 

 

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Creative Cloud

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Creative cloud spamming me after uninstalling Illustrator.

New Here ,
Jun 07, 2020

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I uninstalled Illustrator from my computer today and since then, every five minutes, I've been getting spammed with the same message:

 

8ef4064e5ce0c6ace2a1a3d413757c27.png

 

 

 

 

 

 

 

 

 

 

I've tried all options given to me by the notification, but it will just come back five minutes later anyway.

Restarting my computer does not work.

Exiting creative cloud and closing all processes doesn't work. It will just boot up creative cloud again and taunt me with the same message. 

I don't want to uninstall creative cloud, is there some way that I can stop this annoying pop-up?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

I have disabled Creative Cloud Desktop App from launching on startup in my operating system's settings as well as CC Desktop App.   Also turn off Notifications.  

 

Go to Preferences (gear icon).  See screenshots.

 

image.png

image.png

 

 

 

TOPICS
Creative Cloud

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239

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 07, 2020 0
Adobe Community Professional ,
Jun 07, 2020

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I have disabled Creative Cloud Desktop App from launching on startup in my operating system's settings as well as CC Desktop App.   Also turn off Notifications.  

 

Go to Preferences (gear icon).  See screenshots.

 

image.png

image.png

 

 

 

Nancy O'Shea, ACP
Alt-Web.com

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Jun 07, 2020 0
New Here ,
Jun 07, 2020

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Greatly appreciated, Nancy. The issue appears to be resolved following your advice 🙂 

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Jun 07, 2020 0
Adobe Community Professional ,
Jun 07, 2020

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Great!  Glad to be of help.

 

 

Nancy O'Shea, ACP
Alt-Web.com

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