Creative cloud spamming me after uninstalling Illustrator.

New Here ,
Jun 07, 2020

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I uninstalled Illustrator from my computer today and since then, every five minutes, I've been getting spammed with the same message:

 

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I've tried all options given to me by the notification, but it will just come back five minutes later anyway.

Restarting my computer does not work.

Exiting creative cloud and closing all processes doesn't work. It will just boot up creative cloud again and taunt me with the same message. 

I don't want to uninstall creative cloud, is there some way that I can stop this annoying pop-up?

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1 Correct Answer

Adobe Community Professional , Jun 07, 2020
Nancy OShea Adobe Community Professional , Jun 07, 2020
I have disabled Creative Cloud Desktop App from launching on startup in my operating system's settings as well as CC Desktop App.   Also turn off Notifications.     Go to Preferences (gear icon).  See screenshots.        

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Adobe Community Professional ,
Jun 07, 2020

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I have disabled Creative Cloud Desktop App from launching on startup in my operating system's settings as well as CC Desktop App.   Also turn off Notifications.  

 

Go to Preferences (gear icon).  See screenshots.

 

image.png

image.png

 

 

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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New Here ,
Jun 07, 2020

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Greatly appreciated, Nancy. The issue appears to be resolved following your advice 🙂 

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Adobe Community Professional ,
Jun 07, 2020

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Great!  Glad to be of help.

 

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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