Creative Cloud starting up at login, even though it's not in login items

Community Beginner ,
Jan 31, 2018

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My iMac's been running slow at startup, and I'm trying to trace the problem.

Using the Activity Monitor utility at startup, I see that Creative Cloud is often not responding, and I think it's slowing down the rest of my Mac. However, I do not have Creative Cloud in my list of login items.

How do I stop Creative Cloud from starting when it's not in the login list? (I do have Adobe Resource Synchronizer there, not sure if I should delete it.) And if Creative Cloud starts up at login no no matter what, how do I get it to respond correctly?

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1 Correct Answer

Adobe Community Professional , Feb 09, 2018
kglad Adobe Community Professional , Feb 09, 2018
you could do a clean (re)install:uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.htmlthen uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htmlclean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlrestart your computer (don't skip this)reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.if you're unable to ...

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Adobe Community Professional ,
Jan 31, 2018

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open your cc app > click preferences from the upper right dots (hamburger menu) > untick 'launch at login'

Screenshot - 1_31_2018 , 6_07_07 AM.png

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DHStudio AUTHOR
Community Beginner ,
Jan 31, 2018

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"Launch at login" has not been checked for a while now, so that's not the issue.

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Adobe Community Professional ,
Jan 31, 2018

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are you sync'g files or fonts?

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DHStudio AUTHOR
Community Beginner ,
Jan 31, 2018

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No synching, I've only used Creative Cloud to download apps, and that was a few months ago

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Adobe Community Professional ,
Jan 31, 2018

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remove adobe resource sync because that's no longer used by acrobat and restart your computer.

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DHStudio AUTHOR
Community Beginner ,
Feb 09, 2018

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Creative Cloud has still been launching at startup, even though Launch at Login is not clicked, it's not in my Mac's login items (I removed Adobe Resource Synch), and the actual app is not opening. Every time my startup is slow, I almost always can see Creative Cloud not responding in my Activity Monitor:

CC Activity Monitor.png

Any other advice to stop this would be appreciated.

cc:kglad

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Adobe Community Professional ,
Feb 09, 2018

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you could do a clean (re)install:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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Adobe Community Professional ,
Sep 18, 2020

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Reloading all Adobe CC apps is not an option when using apps that are no longer available for download like AI CC 2015 and PS CC 2018. I have the same issue with Adobe AI CC 2020 loading automatically when it is NOT in the "Login Items" list. I'd like to find a solution without losing the version I use everyday. I use AI CC 2020 strictly to convert files because it will not save to an .ait file compaticle with AI CC 2015. So much for seamless technology.

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