Creative Cloud switches to French from English

New Here ,
Nov 26, 2015 Nov 26, 2015

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My Creative Cloud starts in English, but switches to French after 1-2 seconds.  I have ensured my preferences are set to English.  I do I stop Creative Cloud from switching to French?

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Adobe Community Professional ,
Nov 26, 2015 Nov 26, 2015

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what changes language?  your cc desktop app?  one or more of your cc programs?

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New Here ,
Nov 26, 2015 Nov 26, 2015

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The programs change.  They start in English and then switch to French. 

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Adobe Community Professional ,
Nov 26, 2015 Nov 26, 2015

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haven't heard that before.

you can try, uninstalling your current apps that are using an incorrect language.

then follow these instructions to install with the correct language: https://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

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New Here ,
Dec 10, 2020 Dec 10, 2020

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Mine does the same.

have you cured this ? 

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Adobe Community Professional ,
Dec 12, 2020 Dec 12, 2020

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Have you tried uninstalling and reinstalling?

If you go through the unstall process, remove our apps including the CC desktop app.
Use the Adobe Cleaner tool to clean CC files from our computer - http://www.adobe.com/support/contact/cscleanertool.html

Restart.
Reinstall the CC desktop app - https://creative.adobe.com/products/creative-cloud.

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