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Creative Cloud taking a long time to load apps (ie stalling out)

Explorer ,
Oct 04, 2020 Oct 04, 2020

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I have Creative Cloud and several apps, such as PS2020 CC, LRC, Indesign to which I have subscribed.  When I come back to my machine after several hours and try to launch Creative Cloud, I get the spinning wheel and the error msg that the apps are taking a long time to load.  If I try to relaunch Creative Cloud, no result, so this means I am having to restart my computer at least once a day.   I am on a Mac Pro with the latest version of Catalina, ie I keep everything auto updated.  I can cope with this but it is a pain. Does anyone know a fix????

 

(I don't really see a relevant topic below as this is a startup issue, I think.)

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Community Expert ,
Oct 05, 2020 Oct 05, 2020

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first try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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Community Expert ,
Oct 05, 2020 Oct 05, 2020

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