Creative cloud unable to open / missing or damaged

New Here ,
Feb 27, 2021 Feb 27, 2021

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whenever i try opening creative cloud it doesnt run and says it needs repair ,  the repair doesnt work so i used the uninstaller , it didnt work so i used the adobe cleaner tool.

i think i unistalled and installed creative cloud around 10 times but it still doesnt work.

what can i do ?

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Activation, CC FAQ, Creative Cloud, Feature request, Installation, New user

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Most Valuable Participant ,
Feb 27, 2021 Feb 27, 2021

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New Here ,
Feb 27, 2021 Feb 27, 2021

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i already tried all 4 methods suggested but it still doesnt work.

 

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Heba, if you have already implemented the suggestions offered by John, then please begin a chat session at https://helpx.adobe.com/contact.html so that direct assistance can be provided to resolve the error.

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