Creative Cloud update not working Error Code: 72

[NickDea]

Received update prompt today (16Jun16) but didn't work. What to do? Don't even know what its for...

Error message received : Creative Cloud desktop failed to update.(Error code: 72) Contact Customer Support

[Ned Murphy · Accepted solution]

Try Direct Updates

cc 2015 updates:

http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html

http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

[Khadija27494856u5pi]

How to update Creative Cloud?

[kglad]

@Khadija27494856u5pi