Creative Cloud update not working Error Code: 72

New Here ,
Jun 15, 2016 Jun 15, 2016

Copy link to clipboard

Copied

Received update prompt today (16Jun16) but didn't work. What to do? Don't even know what its for...

Error message received : Creative Cloud desktop failed to update.(Error code: 72) Contact Customer Support

TOPICS
Creative Cloud

Views

11.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

LEGEND , Jun 16, 2016 Jun 16, 2016
Try Direct Updatescc 2015 updates:http://prodesigntools.com/adobe-cc-2015-updates-links-windows.htmlhttp://prodesigntools.com/adobe-cc-2015-updates-links-mac.htmlContact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.Creative Cloud support (all Creative Cloud custome...

Likes

Translate

Translate
LEGEND ,
Jun 16, 2016 Jun 16, 2016

Copy link to clipboard

Copied

LATEST

Try Direct Updates

cc 2015 updates:

http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html

http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines