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Creative Cloud updates - stop working

New Here ,
Sep 30, 2020

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Creative Cloud updates stop working after the last update.

It's show products to update - but not responding

Many times Loading apps - stay hang until a need to restart the app

MacOS Catalina 10.15.7 (19H2)

4 GHz Quad-Core Intel Core i7

32 GB 1600 MHz DDR3

iMac (Retina 5K, 27-inch

 

Creative Cloud 5.3.0.468

Apps 5.3.0.468

CCX Process 3.8.11

CC Library 3.9.23.84

 

any advice?

 

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Creative Cloud updates - stop working

New Here ,
Sep 30, 2020

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Creative Cloud updates stop working after the last update.

It's show products to update - but not responding

Many times Loading apps - stay hang until a need to restart the app

MacOS Catalina 10.15.7 (19H2)

4 GHz Quad-Core Intel Core i7

32 GB 1600 MHz DDR3

iMac (Retina 5K, 27-inch

 

Creative Cloud 5.3.0.468

Apps 5.3.0.468

CCX Process 3.8.11

CC Library 3.9.23.84

 

any advice?

 

TOPICS
Installation

Views

32

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 30, 2020 0
kglad LATEST
Adobe Community Professional ,
Oct 01, 2020

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reset the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

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