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Creative Cloud Web - States Preparing Video yet the video doesn't play on the browser

New Here ,
May 02, 2020

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I'm sure someone has already asked the question, yet still have not found the answer. It does say preparing the video and then I get an icon.

 

 Here is a video 

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Creative Cloud, New user

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Creative Cloud Web - States Preparing Video yet the video doesn't play on the browser

New Here ,
May 02, 2020

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I'm sure someone has already asked the question, yet still have not found the answer. It does say preparing the video and then I get an icon.

 

 Here is a video 

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Creative Cloud, New user

Views

87

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 02, 2020 0
Most Valuable Participant ,
May 02, 2020

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Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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 You need to be more specific. Creative Cloud is a collection of 20+ desktop, mobile and online apps. 

  • Which app or service?
  • Which version #?
  • Which operating system?

 

Nancy O'Shea, ACP
Alt-Web.com

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May 02, 2020 0