Creative Cloud without cloud storage

New Here ,
Nov 08, 2017 Nov 08, 2017

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Hi,

I am trying to use creative cloud on my work laptop (but for personal usage during lunch breaks), however my company has a strict "no cloud storage" policy which gets my laptop cut from the network and to regain access I need to format the laptop.

I am able to install and run the software, but the included cloud storage triggers the policy.
Is there a way to install (for example) photoshop without needing to have the cloud storage?

Thanks,
Chris

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correct answers 1 Correct Answer

Adobe Employee , Nov 13, 2017 Nov 13, 2017
Hi Veldang, You can definitely use the Creative Cloud apps without using the storage. Make sure you don't turn on the sync files to sync the file to cloud. Please see the links for help:Synchronize settings using Creative Cloud You may also Contact Customer Care for help and support. Thanks Kanika

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Adobe Employee ,
Nov 13, 2017 Nov 13, 2017

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Hi Veldang,

You can definitely use the Creative Cloud apps without using the storage. Make sure you don't turn on the sync files to sync the file to cloud.

Please see the links for help:

Synchronize settings using Creative Cloud

You may also Contact Customer Care for help and support.

Thanks

Kanika

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Most Valuable Participant ,
Oct 11, 2019 Oct 11, 2019

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It's been a frequent question from customers, asking how could they go with the Creative Cloud because they didn't want to share their copyrighted work publicly...

 

So yes, it definitely should be noted that storing or sharing any of your files or images on the Creative Cloud is not a required part of membership – it is an available benefit that is completely optional, and in full control of the member.

 

With CC desktop software (just like before), you edit locally and save your files locally. It's your choice if you want to also upload your files to the Creative Cloud online storage space (it's not mandatory).

 

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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This answer does not apply to regulated companies; users could exfiltrate data via their Adobe account to other devices. There needs to be a way to disable online storage. Thoughts?

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Most Valuable Participant ,
Mar 18, 2021 Mar 18, 2021

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Here's Adobe's current help page on what services can and cannot be disabled for enterprise customers:

 

https://helpx.adobe.com/ee/enterprise/using/enable-disable-services.html

 

And more information on controlling access to Creative Cloud services:

 

http://www.adobe.com/go/cce_securedeployment

 

This last document is a bit older, but most of it still applies.

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Core Creative Cloud Services
Certain services are not displayed in the Adobe Admin Console, are core to the product function, and are always on with a plan that includes storage. Core services are not configurable. The following is a list of the core services:

File Syncing
Sync Settings
Collaboration
Storage
Creative Cloud Libraries
Color CC

 

Your reply does not seem topical to a solution; the article linked lists storage as non-configurable, and apart of 'core services'. So Adobe, is forcing users to use its storage offering. IT's compliance clearly is not a consideration Adobe cares about

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Most Valuable Participant ,
Mar 18, 2021 Mar 18, 2021

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The second document gives more help and suggestions on that.

 

The first document also mentions how Document Cloud storage services can be disabled for Acrobat, which may also help some folks.

 

https://community.adobe.com/t5/acrobat/turn-off-cloud-storage/td-p/9646524

 

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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The second document gives more help and suggestions on that.

Firewall is not a suitable solution. The second document outlines the jenky solution Adobe has dreamed up, instead of just giving admins the tools needed to maintain proper data security and privacy protections

 

How about this: If you seriously think Firewall is the solution, why doesnt Adobe build in a firewall that the admin can configure on ADOBE's end, via the Admin interface? That would solve it. I would like to block all traffic to your servers Storage via the admin interface, since clearly this is an ADOBE problem, and not a customer firewall problem. Right?

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Most Valuable Participant ,
Mar 18, 2021 Mar 18, 2021

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If you have product feedback and/or feature requests, then please submit them directly to Adobe:

 

https://adobe.com/go/wish/

 

Posting here on these user-to-user forums will not get your feedback in the hands of the Adobe engineers and product teams, so it's important to take the extra step.

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