Locked

Credit card payment problems because International payments disabled

New Here ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

Hi, just a short tip after my crazy account problem.

When Adobe pretend that the Credit card refused the withdrawal, nothing
in the support base (AFAIK) suggests to look at the following option:

when you go to your credit card setup page, you have generally access to an option
called "Accept International operations" or "Paiements de l'étranger"...

In my case, I disabled this option since I want to protect the account.

But Adobe is not invoicing from France (I work in France), therefore the payment

could not succeed, without any message giving a clue about the reason.

So, if you have the same kind of trouble, check this option with your bank.

Oliver

TOPICS
Activation

Views

74

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines