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CS6 purchased before Creative Cloud

Community Beginner ,
Jun 15, 2020

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I recently stopped my CC photography subscription and now find that my older CS6 Photoshop is not launching, it says to update subscription. I purchased this software from Adorama back in 2012 and still have the disc and product number. How to get it working again?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Use the Adobe Cleaner tool to wipe old files off your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then re-install CS6.

 

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CS6 purchased before Creative Cloud

Community Beginner ,
Jun 15, 2020

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I recently stopped my CC photography subscription and now find that my older CS6 Photoshop is not launching, it says to update subscription. I purchased this software from Adorama back in 2012 and still have the disc and product number. How to get it working again?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Use the Adobe Cleaner tool to wipe old files off your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then re-install CS6.

 

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Jun 15, 2020 0
Most Valuable Participant ,
Jun 15, 2020

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As soon as you install any part of the Cloud, even a trial, it replaces your program management system
-Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas

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Jun 15, 2020 1
Community Beginner ,
Jun 16, 2020

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thank you!

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 15, 2020

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Use the Adobe Cleaner tool to wipe old files off your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then re-install CS6.

 

Nancy O'Shea, ACP
Alt-Web.com

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Jun 15, 2020 1
Community Beginner ,
Jun 16, 2020

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thank you

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Jun 16, 2020 0
New Here ,
Jun 15, 2020

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Can you provide your OS information? Are you on a Mac or PC? What OS version are you on? 

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Jun 15, 2020 0