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Disconnect server when installing the creative cloud product

New Here ,
Aug 14, 2020

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I bought a genuine creative cloud. However, when the creative cloud set up is executed, the phrase "disconnect server" appears. I deactivated the basic firewall program for all Windows 10 systems, and I also deactivated the antivirus. I don't have any antivirus software on my laptop. And ran the program as an administrator. Still, the issue remains unsolved. How can I solve this problem?

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Creative Cloud, Installation, New user

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Disconnect server when installing the creative cloud product

New Here ,
Aug 14, 2020

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I bought a genuine creative cloud. However, when the creative cloud set up is executed, the phrase "disconnect server" appears. I deactivated the basic firewall program for all Windows 10 systems, and I also deactivated the antivirus. I don't have any antivirus software on my laptop. And ran the program as an administrator. Still, the issue remains unsolved. How can I solve this problem?

TOPICS
Creative Cloud, Installation, New user

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 14, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 14, 2020

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What, exactly, did you buy?

Was it purchased from Adobe?

What operating system?

What are the system specifications?

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