DOBLE COBRO

New Here ,
Dec 26, 2018 Dec 26, 2018

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Tengo contratado el CREATIVE SUITE COMPLETO, pero este mes lo tengo como si lo hubiese contratado doble, en mi tarjeta me hicieron el cobro 2 veces, como puedo solucionar esto?, y como paso que lo contratara doble?.saludos.

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 26, 2018 Dec 26, 2018
This is a public forum, not the link to Adobe support-other users here can't help with a payment problem-please click the link below to contact Adobe staff to helpBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html

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Adobe Community Professional ,
Dec 26, 2018 Dec 26, 2018

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This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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New Here ,
Jun 15, 2020 Jun 15, 2020

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Hola yo acabo de contratar premiere pro y tuve doble cobro también. Sabes como se sesoluciona.... El link help adobe no funciona

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New Here ,
Feb 07, 2021 Feb 07, 2021

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hola, yo tengo el mismo problema, me estan cobrando doble desde hace 8 meses y no tengo respuesta a mis reclamos, ya deje la subcripcion pero ahora se cobra solo una vez, no entiendo, estoy esperando respuesta del banco para que no permite el debito automatico de este servicio.

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