Does Adobe have a Customer Support Email?

New Here ,
Nov 01, 2020

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Hey everyone, first time posting here so wasn't able to find a better topic than "Download & Install".

I'm wondering if Adobe support has an email address to contact? I need to talk to them about an issue of my account possibly being hacked, but I can't find any email to contact anywhere, just a phone number. Thanks in advance. 

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Does Adobe have a Customer Support Email?

New Here ,
Nov 01, 2020

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Hey everyone, first time posting here so wasn't able to find a better topic than "Download & Install".

I'm wondering if Adobe support has an email address to contact? I need to talk to them about an issue of my account possibly being hacked, but I can't find any email to contact anywhere, just a phone number. Thanks in advance. 

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Nov 01, 2020 0
Most Valuable Participant ,
Nov 01, 2020

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No

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Nov 01, 2020 1
Most Valuable Participant ,
Nov 02, 2020

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If anyone invites you to send an email - they are the hacker!! Beware.... Use only the method described to get Chat or Phone. THERE IS NO EMAIL.

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Nov 02, 2020 0