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Does Adobe use different phone numbers to text security codes?

Explorer ,
Mar 14, 2020

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I have been receing all of my Adobe security text from one number for at least the last 5 months. I just got a new computer and loaded Creative Cloud to it and signed in 2 days ago. I was sent a security code from the normal text #.

Then today I got an text from that normal # with a secutiy code - but I had not signed out and did not need a secutiy code to sign back in. I logged in using a web browser and changed my password just in case and logged out of Creative Cloud from my desktops.

I went to log into creative cloud on my new desktop and I was sent a secutiy code from a new #. I did not log in.

I used my old desktop and signed into Creative Cloud and recieved a security code from the old # I always have been receiving from. Through this process I have updated my password and changed security settings. I continue to recieve confirmation via text with the old text #.

It seems strange that I was sent a security code froma new number when trying to log in on my new desktop.

Also, before this week all of the secutiy codes are sent saying "###### is your Adobe code. Not you? Change your password."  This week the messages no longer say "Not You? Change your password?"

 

This all seems strange to me. Does anyone know any more info about this?

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Does Adobe use different phone numbers to text security codes?

Explorer ,
Mar 14, 2020

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I have been receing all of my Adobe security text from one number for at least the last 5 months. I just got a new computer and loaded Creative Cloud to it and signed in 2 days ago. I was sent a security code from the normal text #.

Then today I got an text from that normal # with a secutiy code - but I had not signed out and did not need a secutiy code to sign back in. I logged in using a web browser and changed my password just in case and logged out of Creative Cloud from my desktops.

I went to log into creative cloud on my new desktop and I was sent a secutiy code from a new #. I did not log in.

I used my old desktop and signed into Creative Cloud and recieved a security code from the old # I always have been receiving from. Through this process I have updated my password and changed security settings. I continue to recieve confirmation via text with the old text #.

It seems strange that I was sent a security code froma new number when trying to log in on my new desktop.

Also, before this week all of the secutiy codes are sent saying "###### is your Adobe code. Not you? Change your password."  This week the messages no longer say "Not You? Change your password?"

 

This all seems strange to me. Does anyone know any more info about this?

Topics

Creative Cloud

Views

354

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 20, 2020

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I don't have any info but the same thing is happening to me. Are our accounts and personal information compromised? I wouldn't be surprised if Adobe was pulling a Facebook and selling our data...

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New Here ,
Sep 15, 2020

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I keep getting text messages with an "Adobe Code" for access. Does this mean someone else is attempting to access my Adobe account or is this a glitch? I get them several times in one day for the past week, thus far.

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