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Domain pointing at portfolio site.

New Here ,
Feb 14, 2020

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Hi everyone

 

I have created a site on Portfolio and followed the instructions (as best as I could!) to point my domain (jenneysurelia.com) at the site.  It's a week later and I'm still getting an error message. 

When I got in touch with support, they said that they don't have chat support for it! 😞 

 

Your help is much appreciated!

 

Jenney

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Domain pointing at portfolio site.

New Here ,
Feb 14, 2020

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Hi everyone

 

I have created a site on Portfolio and followed the instructions (as best as I could!) to point my domain (jenneysurelia.com) at the site.  It's a week later and I'm still getting an error message. 

When I got in touch with support, they said that they don't have chat support for it! 😞 

 

Your help is much appreciated!

 

Jenney

TOPICS
Activation, New user

Views

132

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Feb 14, 2020 0
Most Valuable Participant ,
Feb 14, 2020

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Have you been trying to fix it in the last day? When I first connected to your site I think it took me to Portfolio - but the wrong page. So your redirect was wrong, it seemed. But as I looked at it, it changed so there is now no redirect at all?

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Feb 14, 2020 0
New Here ,
Feb 14, 2020

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Hi

Thanks for replying to my post super quickly!
Yeah, I had another go at it, and I think I got it working.  Will give it 24 hours and see.

The only other thing that is coming up is that Google is saying that it’s an ‘unsafe’ site.
There is no SSL cert, I thought that this wasn’t an issue with Portfolio sites.

Best wishes

Jenney

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Feb 14, 2020 0
Most Valuable Participant ,
Feb 14, 2020

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Feb 14, 2020 0
Adobe Community Professional ,
Feb 19, 2020

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Everything looks fine to me.   It takes about 24 hours for the Let's Encrypt SSL certificates to generate on a custom domain name.  

 

For future reference, Adobe Customer Care doesn't know anything about Portfolio / Behance or Spark.  You must contact those respective support teams directly.

 

Portfolio Help - https://help.myportfolio.com/hc/en-us

Behance Help - https://help.behance.net/hc/en-us

Spark Helpdesk - https://adobespark.zendesk.com/hc/en-us/articles/360011707674-How-do-I-contact-Spark-Support-

 

Nancy O'Shea, ACP
Alt-Web.com

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Feb 19, 2020 0