Download button dosen't work

New Here ,
May 07, 2021 May 07, 2021

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I have Creative cloud on my Windows 10 x64, and I want to download Photoshop but the button do not respond to my clicks. Any ideas/suggestions?

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Creative Cloud, Installation

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Adobe Community Professional ,
May 07, 2021 May 07, 2021

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Try to sign out in the Creative Cloud desktop client and then sign in again.

If this doesn't help to to restart your PC. Please make a cold boot.

If this doesn't help try to deinstall the Creative desktop client and reinstall it.

  • Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.
  • Sign in to the Creative Cloud website to begin downloading the Creative Cloud desktop app.
  • Double-click the downloaded file to begin installation:
    macOS: Creative_Cloud_Installer.dmg
    Windows: Creative_Cloud_Set-Up.exe
  • Follow the onscreen instructions to complete your installation.
  • Launch the Creative Cloud desktop app.
 
 
 
 

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