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[jacsdad]

I deeded to rebuild my Window 10 system and need to know whick url to go to.  The chat agent sent me to a location that wants me to purchase a plan, whick I already did.  When I question this, he stopped responding to messages.

Thanks ahead of time...

[This is Adobe, not Apple... Cloud, not iCloud]

[John T Smith]

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html