Download Creativ Cloud

[breverbae]

Hallo, ich hab mir soeben das Gesammtpacket von Adobe gekauft und bin's am installieren. Jedoch bleibt der Download seit einigen Minuten bei 21.5% hängen. Habe den Download abgeborchen und neu gestartet, das selbe nocheinmal bei 21.5%. Jemand eine Idee an was es liegen könnte? Vielen Dank! PS: iMac masOS Catalina Version 10.15.2

Hello, I just bought the complete package from Adobe and am installing it. However, the download has been stuck at 21.5% for a few minutes. Canceled the download and restarted, the same again at 21.5%. Anyone have an idea what it could be? Thanks a lot! PS: iMac masOS Catalina Version 10.15.2

[DelphiZoa]

Hi Breverbae,

Have you tried all the solutions in this help document: https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html?

Since you are on Catalina, this may also be relevant: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html.

Let us know if any of that resolves your issue or if you need additional troubleshooting.