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Download CS6

New Here ,
May 18, 2020

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I purchased Photoshop CS6 in 2012. I have tried to download on a new computer and I can't find a way to do it. I have been able to download it brfore. Now when I login to Adobe I can't find my previous Items that I bought.

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Activation, Installation

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Download CS6

New Here ,
May 18, 2020

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I purchased Photoshop CS6 in 2012. I have tried to download on a new computer and I can't find a way to do it. I have been able to download it brfore. Now when I login to Adobe I can't find my previous Items that I bought.

TOPICS
Activation, Installation

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344

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May 18, 2020 0
Adobe Community Professional ,
May 18, 2020

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Hi Tom,

 

You will have to contact customer care for the help. Refer the following discussion on details about different scenarios

https://community.adobe.com/t5/get-started/cs6-download/td-p/10519526

 

-Manan

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May 18, 2020 0
Most Valuable Participant ,
May 18, 2020

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The process below USED to work (until April 14) if you bought a download direct from Adobe... an employee is trying to find out why this process no longer works, so IF you bought a download direct from Adobe, check back every day to see if the process starts working again
.
For CS6 back to CS4 you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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May 18, 2020 1