I downloaded the InDesign app and the download worked for 5 minutes then dissapeared. I am still paying for the subscription because the ealry term fee is twice the amount to terminate! I can't get a hold of anyone to help fix! All I want is to be able to use the app to do my work from home.
You can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.
Meanwhile, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud+ all other apps you intend to use. If necessary, upgrade your OS. Win8, 8.1 & macOS El Capitan are not supported. https://helpx.adobe.com/creative-cloud/system-requirements.html
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