download issue

[connor5CCC]

When i try to download phooshop it tells me to email myself a link. ive done this many times now and when i click on the link it just sends me back to the original screen telling me to email it to myself again. Anybody know why this is.

[AxelMatt]

Which version of Photoshop do you tried to download?

If you have a subscription you have to download and install the Creative Cloud Client first. From this client you can install all other apps.

How to download the Creative Cloud desktop app (adobe.com)

Learn how to download and install your Creative Cloud apps (adobe.com)

[Test Screen Name]

I've seen this when trying to do the download in an iPad. What system are you reading the email with?

[connor5CCC]

im trying to download from my laptop. im opening the email on my laptop. the laptop runs windows 

[Dj_Creative_Enthusiast]

Hi,

Thank you for posting your query here.

You may download the Creative Cloud App from the following direct download link :  https://creativecloud.adobe.com/apps/download/creative-cloud

Once the desktop App is downloaded, please Sign in with your registered email address and Install Photoshop from within the Creative Cloud App. 

Hope this helps.

Thanks. 

[Test Screen Name]

Did you try the instructions on the link suggested (https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html)  If they don't work - what is your web browser?