Download Issues - Creative Cloud Photography

New Here ,
May 30, 2020 May 30, 2020

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I've just purchased a 2nd hand macbook pro running OS X Yosemite 10.10.5

I have a subscription to the photography plan

Adobe won't let me download photoshop - do I need to upgrade my OS or is there an older version of PS I can download (I don't mind).

 

Thank you.

Ged

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Creative Cloud, Installation, New user

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Adobe Community Professional ,
May 30, 2020 May 30, 2020

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Hi there,

 

Yes for the latest version of Photoshop you will have to upgrade the OS to atleast High Sierra. See the following for complete details on system requirements

https://helpx.adobe.com/photoshop/system-requirements.html

 

-Manan

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LEGEND ,
May 30, 2020 May 30, 2020

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What Model year is the older Mac you bought?

 

As above you need to upgrade the OS to atleast 10.13.x.

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Adobe Community Professional ,
May 30, 2020 May 30, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Requirements vary by product & platform.

 

Creative Cloud Desktop app needs macOS Sierra (10.12) or higher.  However, Photoshop, Lightroom Classic & Lightroom CC need macOS High Sierra (10.13) or higher.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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