Download product already purchased to a new computer

New Here ,
May 03, 2016 May 03, 2016

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We have Adobe Acrobat Pro Version 11 for three computers.  We just replaced one of the computers.  How do I download it to the new one?

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correct answers 1 Correct Answer

LEGEND , May 03, 2016 May 03, 2016

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LEGEND ,
May 03, 2016 May 03, 2016

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Hello?  Doesn't help

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New Here ,
Aug 14, 2018 Aug 14, 2018

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My pack is not letting me download after I do all the steps and cannot retrieve my serial number and very frustrated.  The directions only take me so far and won't let me do anything

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Adobe Employee ,
Aug 14, 2018 Aug 14, 2018

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Maureeng52967123, please be aware that you are posting to public internet forum discussion that was last responded too in 2016.

What pack are you trying to download?  Did you purchase a specific Adobe product or service?

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Adobe Community Professional ,
Feb 03, 2020 Feb 03, 2020

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you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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New Here ,
Jan 04, 2021 Jan 04, 2021

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Already have purchased Adobe Acrobat Pro 2017 in CD format

How do I down load /install from Adobe web site onto my new computer.

Looking for a web address

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LEGEND ,
Jan 05, 2021 Jan 05, 2021

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Hugh, plug-in DVD drives are inexpensive and easy to use. However, it is still possible to download Acrobat Pro 2017, so long as it is not a student/teacher version. https://helpx.adobe.com/uk/download-install/kb/acrobat-2017-downloads.html

 

Adobe quickly remove old versions from their web site, it cannot be there long now Acrobat 2020 is released, so be very sure to keep a copy of the download - and in a safe place, not just on your computer.

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