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Downloading and installing Creative Cloud on Mac OS 10.14.6 on an iMac 2012

New Here ,
Jul 22, 2020

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Hi all,

 

I have tried to install Creative Cloud a number of times, but it doesn't go beyond a small percentage during installation. One time, it went up to 7%, another time 11%, and another time 14%. Then, it's stalling and staying there for ever. What can I do to finish the install?

 

Thanks,

JK

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Creative Cloud, Installation

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Downloading and installing Creative Cloud on Mac OS 10.14.6 on an iMac 2012

New Here ,
Jul 22, 2020

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Hi all,

 

I have tried to install Creative Cloud a number of times, but it doesn't go beyond a small percentage during installation. One time, it went up to 7%, another time 11%, and another time 14%. Then, it's stalling and staying there for ever. What can I do to finish the install?

 

Thanks,

JK

Topics

Creative Cloud, Installation

Views

30

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 22, 2020

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Try installing using the standalone installer

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#Problemsinstall...

 

You could even use the Creative Cloud Cleaner to start with a clean slate

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

-Manan

 

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