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Downloading purchased software onto a different computer

New Here ,
Nov 11, 2016 Nov 11, 2016

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My computer hard drive crashed and I will be using a different computer. How do I install my photoshop on it

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correct answers 1 Correct answer

Community Expert , Nov 15, 2016 Nov 15, 2016

If you sign in and download on the new computer then yes.

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Adobe Employee ,
Nov 11, 2016 Nov 11, 2016

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Hi Markp77673043,

Kindly let us know which version of Photoshop you need?

Till then see, Other downloads.

How to download, install, and activate Adobe applications

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New Here ,
Nov 14, 2016 Nov 14, 2016

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What error message are you referring to?

I’m asking you how to do something. Do you understand what I am asking?

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Community Expert ,
Nov 14, 2016 Nov 14, 2016

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Are you replying to the correct discussion? No error message has been mentioned.

We need to know which version of Photoshop you want to download and which operating system your computer is running.

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New Here ,
Nov 14, 2016 Nov 14, 2016

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This was the email I received in my Inbox. Hi Markp77673043, Kindly share the complete error message or a screen shot of the error message with us. See,FAQ: How do I capture and post a screen shot or video?<https://forums.adobe.com/thread/963429>

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Community Expert ,
Nov 14, 2016 Nov 14, 2016

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Sorry, don't know anything about that email. Adobe staff or the forum software may have sent it.

Which version of Photoshop are you running and which operating system are you running?

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New Here ,
Nov 15, 2016 Nov 15, 2016

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Hi, thank you. I'd like to reinstall Photoshop CC 2017 and Dreamweaver CC 2015.

I'm working in Windows 10.

Thanks again,

Mark

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New Here ,
Nov 15, 2016 Nov 15, 2016

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Photoshop CC 2017 and Dreamweaver CC 2015 on Windows 10.

Thank you

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Community Expert ,
Nov 15, 2016 Nov 15, 2016

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Same procedure for reinstalling Cloud apps every time

Download and install Creative Cloud apps

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New Here ,
Nov 15, 2016 Nov 15, 2016

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And that will put my previously purchased software on my new computer?

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Community Expert ,
Nov 15, 2016 Nov 15, 2016

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If you sign in and download on the new computer then yes.

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New Here ,
Nov 16, 2016 Nov 16, 2016

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Thanks that worked, I was anticipating something much more difficult!

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New Here ,
Jan 03, 2021 Jan 03, 2021

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Do not download on another computer

Seenimohamed

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New Here ,
Jan 04, 2021 Jan 04, 2021

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Mine How to view and download banking documents Can you help me please
Seenimohamed

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LEGEND ,
Jan 04, 2021 Jan 04, 2021

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No, I don't think we can help you Seenimohamed.  Your question is not related to downloading purchased software.

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