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I removed Elements 2021 and then reintalled the program by download the latest version from Adobe's website. No problem there BUT when I tried to open the program the workspace loader stops after about 30 seconds. I have tried installs and reinstalls nearly a dozen times with the same results.
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When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-ne...
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Why am I being raked over the coals for asking for a solution to my earlier problem. (I removed Elements 2021 and then reintalled the program by download the latest version from Adobe's website. No problem there BUT when I tried to open the program the workspace loader stops after about 30 seconds. I have tried installs and reinstalls nearly a dozen times with the same results.) If I uninstalled the program that was working and tried to reinstall, and it won't it would be reasonable to say that it worked before - as have all over editions on various computers
Now for the gritty stuff: Windows 10 home ... program is on a 256GB SSD ... no other programs that I am aware of are working although I suspect something is in the background which is why I need someone to tell me what to look for ... firewall and anti-virus program are switched off .... adobe cache has been emptied ... ADOBE PREMIERE ELEMENTS, WHICH IS ON THE SAME installation DISK, INSTALLED FLAWLESSLY AND WORKS FLAWLESSLY. 256gb AND A 1tb HARD DRIVE ON THE COMPUTER. There has been NO error message so I have no idea why I have to enter a number for an error message that didn't appear before I can get help. If ADOBE can' help, I'll find another photo editing program, which is too bad, because I've used Photoshop Elements for many, many years.
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