Email change issues

[Seiya5ED8]

Our account holder has moved on from the company and so we no longer have access to her log in (her email has been decomissioned). The invoices go to her email address currently but we need this changed. Is there an email I can contact to get this changed to my email address. I have her email address but not her password. We can provide an official letter from our manager and HR if need be. 

[John T Smith]

Adobe does not provide support via email

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
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https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
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