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Empty "Dialog" box with only an OK button

New Here ,
Dec 02, 2017

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Once the system is booted, I have an empty white box with a header that says "Dialog" in the upper left corner, and an OK button in the lower right. Clicking the button does nothing, and clicking the X in the upper right does nothing. The only way to get rid of the box is to right-click the header bar and select "Close" and sometimes that doesn't even work. I have to stop it in Task Manager under "Creative Cloud (32-bit)".

If anyone know what this box is trying to tell me, or how to get it to stop popping up, please let me and everyone else know.

Windows 10 64-bit

Version 1703 (OS Build 15063.674)

Thanks

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[Moved from CS6 & earlier Creative Suites to Creative Cloud forum... Mod]

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Empty "Dialog" box with only an OK button

New Here ,
Dec 02, 2017

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Once the system is booted, I have an empty white box with a header that says "Dialog" in the upper left corner, and an OK button in the lower right. Clicking the button does nothing, and clicking the X in the upper right does nothing. The only way to get rid of the box is to right-click the header bar and select "Close" and sometimes that doesn't even work. I have to stop it in Task Manager under "Creative Cloud (32-bit)".

If anyone know what this box is trying to tell me, or how to get it to stop popping up, please let me and everyone else know.

Windows 10 64-bit

Version 1703 (OS Build 15063.674)

Thanks

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from CS6 & earlier Creative Suites to Creative Cloud forum... Mod]

Topics

Creative Cloud

Views

818

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 02, 2017 0
Most Valuable Participant ,
Dec 02, 2017

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Dec 02, 2017 1
New Here ,
Dec 14, 2017

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Thanks for the attempt. None of these links deal with the issue. Creative cloud is working perfectly outside of this small blank white box. The only reason I know it's related to creative cloud is because of it's location in the task manager. I will just uninstall and reinstall. Hopefully that helps.

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Dec 14, 2017 0
New Here ,
Mar 23, 2020

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Mar 23, 2020 0