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[Enterprise] Photoshop and Illustrator suddenly started prompting me to buy or start a trial

New Here ,
Mar 28, 2020

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I started using Photoshop and Illustrator with Adobe for Enterprise plan since Mar 19. They were working yesterday, but when I opened them this morning the apps prompted me to buy or start a 7-day trial.

 

I asked my instructor about this and tried to:
-re-sign in
-restart my laptop
-uninstall and reinstall the apps
None of them worked.

 

Does someone have any idea of what to do?
Thank you.

Topics

CC FAQ, Creative Cloud

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76

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[Enterprise] Photoshop and Illustrator suddenly started prompting me to buy or start a trial

New Here ,
Mar 28, 2020

Copy link to clipboard

Copied

I started using Photoshop and Illustrator with Adobe for Enterprise plan since Mar 19. They were working yesterday, but when I opened them this morning the apps prompted me to buy or start a 7-day trial.

 

I asked my instructor about this and tried to:
-re-sign in
-restart my laptop
-uninstall and reinstall the apps
None of them worked.

 

Does someone have any idea of what to do?
Thank you.

Topics

CC FAQ, Creative Cloud

Views

77

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 28, 2020

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