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[Enterprise] Photoshop and Illustrator suddenly started prompting me to buy or start a trial

New Here ,
Mar 28, 2020 Mar 28, 2020

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I started using Photoshop and Illustrator with Adobe for Enterprise plan since Mar 19. They were working yesterday, but when I opened them this morning the apps prompted me to buy or start a 7-day trial.

 

I asked my instructor about this and tried to:
-re-sign in
-restart my laptop
-uninstall and reinstall the apps
None of them worked.

 

Does someone have any idea of what to do?
Thank you.

TOPICS
CC FAQ , Creative Cloud

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Community Expert ,
Mar 28, 2020 Mar 28, 2020

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See if this helps you.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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