Error 198 in Update of Creative Cloud

[lafontaine.a@outlook.com]

Hi,

I tried to Update my Creative Cloud software.... Got Error 198. What does that mean?

Please Help...

Thanks,

LAF

[kglad]

do you have a compatible os*?  if so:

first try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, do a clean cc install:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

*

The Creative Cloud desktop app has the following requirements:

• Microsoft® Windows 10 (64 bit only)
• Mac OS X v10.12 and later
• Internet connection

[Mohammad Aamir Khan · Accepted solution]

1. Please signout From Creative Cloud Desktop app first .

2. Plesae open this Link > Download and Run the Creative cloud Installer from this Link according to the OS you are on.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

3. Need to Sign back During Installation, Allow it to update for a minute and than Try Reinstall.

Thanks
Aamir Khan