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I am unable to install Creative Cloud on my Mac (10.7.5). CC was previously installed, but after receiving countless errors when trying to upgrade, I uninstalled and am now trying to reinstall. I receive error code 204 and the message: There seems to be a problem accessing critical file/directory during download. HELP!
Actually chrisw33407652, I continued to experience this problem, even after spending hours of time on the phone with support. As soon as there is an update to Creative Cloud and I click on the update to install it, same problem. During my latest call, the representative that I chatted with was able to correct the problem. Fortunately, I saved the chat thinking it would be a good reference tool when the issue happens again. Here is a condensed version of the steps taken to allow me to use CC agai
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hmmm- yeah I've done exactly as you said. I'm running Mavericks...
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Just want to thank you for posting. This worked for me as well. I sincerely appreciate your time in posting and saving others time in frustration.
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TY for this solution. NOTHING work except this! TY again
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Great! This was it!
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Thank you so much! This worked for me too after months of errors and not being able to update. Nice work.
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Thank you so much for this! I just download the cleaner, clean all and it works...
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Check to see if you have Byte Fence installed on your machine. Uninstall this and then try to install Adobe again as administrator. Support just advised me to do this and it worked.
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Esta sugestão deu certo pra mim.
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This solution worked for me:
1. Go to C:\Windows\
2. Right click, New - Map
3. Name it "Temp"
3-1. If it already exist, replace it
4. Attempt to download again.
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Sprinternet where was your temp directory located previously? What other environmental variables have you customized on your installation of Windows?