ERROR 205

New Here ,
Mar 27, 2014 Mar 27, 2014

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What does Error 205 mean? I get it when I download/run the creative cloud.exe on my laptop (Windows 7). I want to install Photoshop and Dreamweaver. Thank you...

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correct answers 1 Correct Answer

New Here , Sep 02, 2016 Sep 02, 2016
Hi!I was getting this same error, contacted Adobe for help, and they provided this solution (it worked):1- Download an run Adobe Cleaner:Windows:http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exeMac:http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmgSelect just Creative Cloud, then press Clean Selected After that:2- Download Creative Cloud following these steps:Windowshttp://adobe.ly/2bHTw96Machttp://adobe.ly/2bAenotCho...

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Adobe Employee ,
Mar 27, 2014 Mar 27, 2014

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Hi MissBlonde,

Welcome to Adobe forums.

Error 205 indicates that your downloaded installation file became corrupted.  Please try an alternate Internet connection.  If you are connected wirelessly try a wired connection.  If you are connected via a wired connection try a different cable.

Thanks,

Preran

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New Here ,
May 27, 2014 May 27, 2014

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Hi, there are a lot of URL redirections suggested on the internet but the below steps resolved the issue for me on Windows 8.1 64 bit.

1. Download the Adobe Creative Cloud setup file (this is the standard file from the default location on the adobe site)

2. Right click the downloaded setup exe, and select the compatibility tab

3. Select 'Run this program in compatibility mode for Windows XP (Service Pack 3)'

4. Click OK

5. Execute the setup exe

This has caused me loss of days ... i hope others do not have to go through the same experience for issues such as this.

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Adobe Employee ,
May 27, 2014 May 27, 2014

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Hi knighterrant,

Thank you for sharing your solution with us. It will help other users with a similar issue.

Thanks,

Preran

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Community Beginner ,
Jul 25, 2014 Jul 25, 2014

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Good god, I am having similar issues, already eaten up too much of my time today. Why am I downloading a product with a name that is not the product?

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Community Beginner ,
Jul 25, 2014 Jul 25, 2014

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I cannot select Windows SP 3, has someone got a link?

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New Here ,
Aug 03, 2014 Aug 03, 2014

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How is the cable going to cause a file to get corrupt? There is a problem with the file that Adobe has available for download. Multiple people having the SAME issue is not going to be a connection type issue, its an issue with the file itself. I tried running the file with the WinXP-SP3 compatibility turned on and got the same error. Could the staff member with Adobe please do some real research on this issue instead of just following a script?

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New Here ,
Aug 19, 2014 Aug 19, 2014

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Hi ProjectJeepMayhem, did you find any solution? I'm having the same issues...

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Adobe Employee ,
Aug 20, 2014 Aug 20, 2014

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Hi all,

Can you try the solutions mentioned in this doc? Error downloading Creative Cloud applications

If these don't help, I will move this discussion over to the Creative Cloud forum.

Thanks,

Preran

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New Here ,
Aug 30, 2016 Aug 30, 2016

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Adobe staff....  please

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Adobe Employee ,
Aug 30, 2016 Aug 30, 2016

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Moving this forum post to a more appropriate forum for the experts here to assist you.

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New Here ,
Nov 06, 2014 Nov 06, 2014

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Non of the documentation mentioned above provides a solution to the issue ----

Its a one liner direction --- " get a new connection " is the mantra/solution to your issue. Which is ridiculous... I understand that Adobe cannot do much about this since it is a case where the Data/packets gets corrupted between Adobe server and Your computer while its being transmitted.

So Asking the customer to check the network setup is rediculous too. Instead there should be an alternate download method available.

Anyway here is the work around.

You need to setup a VPN (virtual private network) and direct all your Internet traffic through it.

There are lots of Free VPN connection available out there you can use for free. Make sure you chose a server in your country or the nearest available.

*** Also when you are trying to connect chose the sever which support L2TP/IPsec  because it will be easier for you to connect just by using " vnp " as the username and the password

Look for a sever like the one circled in green --

eg

Screen Shot 2014-11-07 at 11.17.54 AM.png





Here is one I used

VPN Gate - Public Free VPN Cloud by Univ of Tsukuba, Japan

You will find the How Tos to setup the VPN for Windows / MAC . Once you are done installing you can delete the VPN or disable it untill you need it again.

even better Why not Adobe create an Open VPN esp for cases like this !!..

I hope it helps

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New Here ,
Nov 22, 2014 Nov 22, 2014

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ENginejhammer thank you so much! And adobe staff: a huge dis-thanks to you! Why don't you just put an alternative download type which does not require an installer! Are you trying to torture people?

ENginejhammerhuge thank you again!

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New Here ,
Nov 24, 2014 Nov 24, 2014

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OMG I have been having the same issue and been on the phone with Customer Service for like a hour and a half now. I want my money back because this is ridiculous! After suggesting to me that this is a connection issue the guy said he will call me back after he speaks to the product specialist. Then says he will call back in like 30-45 minutes! What the hell do they need to talk about?

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New Here ,
Oct 21, 2019 Oct 21, 2019

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I'm sorry everyone....but I've been baffled for weeks and couldn't get Photoshop to work AT ALL!!! I kept getting the error message 205.  Even called support to no avail after being on the phone with them for almost 2 hours they told me they'd have to get further technical assistance.  Still haven't heard from them and it's 3 days later.  I followed the instructions of ENginejhammer and lo and behold....viola!!!! It worked. I already had a vpn so I just connected and got right into Photoshop.  Thank you ENginejhammer...YOU ROCK! PROBLEM SOLVED!!!

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Community Beginner ,
Nov 26, 2014 Nov 26, 2014

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Craaaappppp! Cant even install the product, let alone use it. This is bad. Come on Adobe sort out this shit.

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Community Beginner ,
Nov 26, 2014 Nov 26, 2014

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No, I am not setting up a VPN

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New Here ,
Dec 13, 2014 Dec 13, 2014

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or you can try downloading the creative cloud desktop app first. i struggled with this problem and realised i just had to get the CC desktop app ^^'

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New Here ,
Jul 01, 2015 Jul 01, 2015

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Bumping an older topic, I am having problems with the error 205. I have successfully installed the Creative Cloud (Photoshop and Lightroom) on one computer already. I am trying to do it on a second machine, same home network, identical laptop, and am not getting it to work. I have used both Chrome and Firefox, still getting error 205, even with the SP3 compatability option.

For two, to echo another user above, I feel like forcing me to set up a VPN is absurd. Any further advice here would be great.

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Adobe Employee ,
Jul 02, 2015 Jul 02, 2015

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Hi Jason,

I suggest that you post your query on the Creative Cloud Download & Install forum. The experts on that forum are better placed to help you.

Thanks,

Preran    

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New Here ,
Jul 31, 2015 Jul 31, 2015

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If you guys still have issues or does not want to setup a VPN connection --- you can download the individual product installers from here // ProDesignTools: Adobe® Developments in Focus // But you will still need to fix your connection or get a VPN to update your products.

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New Here ,
Oct 30, 2015 Oct 30, 2015

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So far I've tried downloading the CC app through multiple browsers, the Adobe page, and I even set up the VPN network to download the CC app file. NOTHING WORKED.

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New Here ,
Dec 30, 2015 Dec 30, 2015

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I tried downloading CC, but got error 205. I had my connection running through a UPS. Plugged cable in direct and had no further issues.

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New Here ,
Aug 30, 2016 Aug 30, 2016

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Hey, Mac user here.
Just wanted to share that I tried several things (deleting files on adobe folders, using the adobe cleaner, booting in safe mode, et al).

It worked by using another connection (was my wifi, used the 4G).

Best!

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New Here ,
Sep 02, 2016 Sep 02, 2016

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Hi!
I was getting this same error, contacted Adobe for help, and they provided this solution (it worked):


1- Download an run Adobe Cleaner:

Windows:

http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

Mac:

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

Select just Creative Cloud, then press Clean Selected

After that:

2- Download Creative Cloud following these steps:

Windows

http://adobe.ly/2bHTw96

Mac

http://adobe.ly/2bAenot

Choose download at the upper/right corner

run the setup and install Creative Cloud as usual.

Everything working fine around here, no VPN needed.
I hope it helps!

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