error 206

New Here ,
Nov 26, 2020

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My indesign app stopped working so I uninstalled the app and also creative cloud. I now have been trying to reinstall creative cloud for hours now and I am having no luck. The whole installation process is very slow and I keep getting a message error 206 saying I am not connected however I have been through every single troubleshooting method to fix this and I am still having no luck. I am connected to the internet, I am able to access the adobe servers online, i have deleted all the OOBE files and uninstalled all my adobe apps correctly. I don't know what to try next and I need this fixed ASAP. What can I do to fix this?

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error 206

New Here ,
Nov 26, 2020

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My indesign app stopped working so I uninstalled the app and also creative cloud. I now have been trying to reinstall creative cloud for hours now and I am having no luck. The whole installation process is very slow and I keep getting a message error 206 saying I am not connected however I have been through every single troubleshooting method to fix this and I am still having no luck. I am connected to the internet, I am able to access the adobe servers online, i have deleted all the OOBE files and uninstalled all my adobe apps correctly. I don't know what to try next and I need this fixed ASAP. What can I do to fix this?

TOPICS
Creative Cloud, Installation

Views

41

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Nov 26, 2020 1
kglad LATEST
Adobe Community Professional ,
Nov 27, 2020

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there's a win 10 update bug (or incorrect setting) causing a lot of "no internet connection" errors while there is an active internet connection. see if it applies to you. https://lifehacker.com/how-to-fix-windows-10s-latest-no-internet-connection-bu-1844458254 https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-says-i-have-no-in...

 

if that is not the problem, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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