Error 214

New Here ,
Jul 15, 2021 Jul 15, 2021

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Error: 214 is displayed during the update
(Version v 5.5.0.017) of Creative cloud.
Therefore, Creative Cloud cannot be opened

TOPICS
CC FAQ, Feature request

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Elio, I am sorry, but Error 214 occurs because the Creative Cloud desktop app cannot connect to our servers to authenticate the membership.  Please see https://helpx.adobe.com/download-install/kb/licensing-errors.html for steps you can take to resolve this condition. Also, update this public forum discussion if you have any questions about the listed solutions or encounter a new error.

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New Here ,
Jul 23, 2021 Jul 23, 2021

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Hi Jeff !! I followed all the steps ..... but it keeps giving error: 214

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New Here ,
Jul 23, 2021 Jul 23, 2021

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If it helps, the only thing I did before the problem occurred was to uninstall photoshop cs6 desktop version. I couldn't open it ...

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Adobe Employee ,
Jul 23, 2021 Jul 23, 2021

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Elio, did you encounter any errors while unlocking the keychain or restarting the Windows Credential Manager?

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