Error 404 installing Photoshop CC2014 on mac OS 10.8.5

New Here ,
Jan 07, 2021 Jan 07, 2021

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Hello, I have an older iMac running on mac OS 10.8.5 and downloaded Illustrator CC2014 just fine through the Creative Cloud application, but it absolutely will not download Photoshop for me. I keep getting an error right away before any of it downloads. It says "Installation Failed" and I click "Learn More" and it says:

 

"Installation Failed.

Download error. Please Retry to try again or contact customer support.(404)"

 

Some old threads came up suggesting to go into the Library and delete a folder called "AAMupdater" but nothing happened. I'm not sure what to do at this point. Thank you for any help!

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Creative Cloud, Installation

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Adobe Community Professional ,
Jan 07, 2021 Jan 07, 2021

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there's some os component missing, Fix download, install, or update errors for your Adobe apps, but the suggested fix is for windows.

 

see if you can update your os or using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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