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Error 72

New Here ,
Aug 19, 2016

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Hello! I can't do renovation of Creative cloud. There is errror 72. What should I do to make it allright. Thanks!

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

uninstall everything cc including the cc desktop app.

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your cc programs/trials

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Error 72

New Here ,
Aug 19, 2016

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Hello! I can't do renovation of Creative cloud. There is errror 72. What should I do to make it allright. Thanks!

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

uninstall everything cc including the cc desktop app.

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your cc programs/trials

TOPICS
Creative Cloud

Views

5.2K

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2016 0
Adobe Community Professional ,
Aug 20, 2016

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uninstall everything cc including the cc desktop app.

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your cc programs/trials

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Aug 20, 2016 0
New Here ,
May 06, 2020

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Im having a similiar problem with error 72. It won't let me uninstall. keeps telling me that the cloud is in use but Im not sure which other adobe  programs are actually using the cloud.

 

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May 06, 2020 0