Error code 113: Adobe servers are unavailable

[Marina Andrejchenko]

Hello! I have a paid subscription to all Adobe programs. How do I install this software?

Exit Code: 113
-------------------------------------- Summary --------------------------------------
 - 3 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Fatal Error '113' occurred while download
FATAL: Fatal Error '113' occurred while download
FATAL: Error occurred in download of package (Name: AdobeCameraRaw8.0All Version: 13.0.0.712). Error code: '113' 
-------------------------------------------------------------------------------------

[darrenc61580370]

I second Maryna's request. I have been going through the same issues for several weeks; I get a code of 105, 113, and 117 when I try to update. I have worked with the customer support with no resolution. Anyone have answers to these issues, please come forward. I have a windows 10 computer.

Thanks,

Darrren

[AxelMatt]

It seems there are problems with your internet connection and/or missing access rights

Please take a look here:

Unable to install Adobe apps | Error 105

How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Error 117 occurred during download (adobe.com)

[darrenc61580370]

I have done these, even deleted and reloaded CC. The only step I have not
done is use another internet connection. I did ask my friend if I could
bring my desktop to his house and use his internet but he said no. He says
to many viruses going around to take the chance.

[AxelMatt]

I would suggest a complete and clean reinstallation.

Please follow the steps below:

• backup all personal data, like templates, presets etc.
• uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
• then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
• restart your computer (don't skip this)
• reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
• use the desktop app to install your cc programs/trials
• restore your personal data.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

It's sound drastic and is a lot of work, but in my experiense a clean reinstallation helps to solve problems in many cases .