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Tried the "fix" steps from Adobe and it didn't work. Tech support also could not resolve the issue! What gives? This is unnacceptable on a subscription software!
HELP Adobe, please RESOLVE {pun intended} This Issue!
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Have you tried these:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
I had a similar issue.
Make sure that you have all Windows updates that are available.
The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.
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Thank You for your reply.
I did try most of your suggestions including updating Windows and Nvidia drivers...Didn't work!
I did not try starting Windows in safe mode with networking since that seems like a huge PAIN for every update! I guess I will try that now and see what happens.
Thanks again for your reply and links! Greatly appreciated!