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Error Code 117 Adobe won't update

New Here ,
Mar 12, 2020

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Tried the "fix" steps from Adobe and it didn't work. Tech support also could not resolve the issue! What gives? This is unnacceptable on a subscription software!

HELP Adobe, please RESOLVE {pun intended} This Issue!

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Error Code 117 Adobe won't update

New Here ,
Mar 12, 2020

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Tried the "fix" steps from Adobe and it didn't work. Tech support also could not resolve the issue! What gives? This is unnacceptable on a subscription software!

HELP Adobe, please RESOLVE {pun intended} This Issue!

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69

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 12, 2020

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Have you tried these:


https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...

I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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New Here ,
Mar 23, 2020

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Thank You for your reply.

I did try most of your suggestions including updating Windows and Nvidia drivers...Didn't work!

I did not try starting Windows in safe mode with networking since that seems like a huge PAIN for every update! I guess I will try that now and see what happens.

Thanks again for your reply and links! Greatly appreciated!

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