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Error Code 191 while Installing Adobe XD. Tried everything in this forum, Didn't hepl

New Here ,
Jul 10, 2020

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Here is the error log it is showing:

help.pngI tried WSReset, I changed the read -write permissions of required folder, updated all apps in Store. I ran the Cleaner tool 5-10 and deleted by Browser's AdBlocker. Nothing seems to help. How do I install Adobe XD?

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Creative Cloud, Installation

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Error Code 191 while Installing Adobe XD. Tried everything in this forum, Didn't hepl

New Here ,
Jul 10, 2020

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Here is the error log it is showing:

help.pngI tried WSReset, I changed the read -write permissions of required folder, updated all apps in Store. I ran the Cleaner tool 5-10 and deleted by Browser's AdBlocker. Nothing seems to help. How do I install Adobe XD?

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Creative Cloud, Installation

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Jul 10, 2020 0
Adobe Employee ,
Jul 10, 2020

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TylerDurden63, you can find additional troubleshooting steps on how to resolve Error 191 at https://helpx.adobe.com/xd/kb/fix-error-code-191-when-installing-xd.html.

 

If those steps have all failed, then please begin a chat session at https://helpx.adobe.com/contact.html so that direct assistance can be provided.

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Jul 10, 2020 0
New Here ,
Jul 11, 2020

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I reset my PC ( keeping all the files) and then tried installing it again. It worked.

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Jul 11, 2020 0
Adobe Community Professional ,
Jul 11, 2020

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What do you mean by "I Reset My PC"?

Do you mean you Re-Started, Rebooted, your computer?

 

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Jul 11, 2020 0
New Here ,
Jul 11, 2020

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Nope, I re-installed windows by

 

Setting > Update & Security > Recovery > Reset This PC (and then choose "keep" my files). It will re-install windows and remove all installed applications but it'll keep your personal files safe.

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Jul 11, 2020 0
Adobe Community Professional ,
Jul 11, 2020

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Jeff that link you posted is an INTERNAL site that, for me and I suspect other users, cannot access. I would think only Adobe Staff can access it.

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Jul 11, 2020 1
Adobe Employee ,
Jul 13, 2020

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Thanks, Just Shoot Me!  I have updated the link.

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Jul 13, 2020 0