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Error code: 206, installation is stuck

New Here ,
Aug 06, 2020

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Hi! We have an issue that you may be able to help us solve.
We have just purchased a Creative Cloud All Apps licence, but have issues with installing this in a Windows PC.
During installation, it redirects multiple times to the sign in page (where we logged in successfully).
After that, we got the error:
"The installer cannot download Creative Cloud because Adobe's servers aren't reachable. Check the Adobe status page for an outage and retry the installation later. (Error code: 206)"

We have checked and applied the solutions in the troubleshooting section (like https://helpx.adobe.com/gr_en/download-install/kb/creative-cloud-install-stuck-advanced.html) but nothing seemed to work.
We were constantly receiving the same error message.

Any ideas on what may be wrong?
Thanks!

Digtalb1 and Akis72, Error 206 indicates that the computer is unable to access the necessary servers. Please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206 for steps you can take to resolve the error.

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CC FAQ, Creative Cloud, Installation, New user

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Error code: 206, installation is stuck

New Here ,
Aug 06, 2020

Copy link to clipboard

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Hi! We have an issue that you may be able to help us solve.
We have just purchased a Creative Cloud All Apps licence, but have issues with installing this in a Windows PC.
During installation, it redirects multiple times to the sign in page (where we logged in successfully).
After that, we got the error:
"The installer cannot download Creative Cloud because Adobe's servers aren't reachable. Check the Adobe status page for an outage and retry the installation later. (Error code: 206)"

We have checked and applied the solutions in the troubleshooting section (like https://helpx.adobe.com/gr_en/download-install/kb/creative-cloud-install-stuck-advanced.html) but nothing seemed to work.
We were constantly receiving the same error message.

Any ideas on what may be wrong?
Thanks!

Digtalb1 and Akis72, Error 206 indicates that the computer is unable to access the necessary servers. Please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206 for steps you can take to resolve the error.

Topics

CC FAQ, Creative Cloud, Installation, New user

Views

90

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New Here ,
Aug 06, 2020

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I have the same problem

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Adobe Employee ,
Aug 06, 2020

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Digtalb1 and Akis72, Error 206 indicates that the computer is unable to access the necessary servers. Please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206 for steps you can take to resolve the error.

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AKIS72 LATEST
New Here ,
Aug 17, 2020

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Thank You

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