After my Creative Cloud App on Windows 10 suddenly could not connect to the Adobe servers anymore, I decided to reinstall it after a long time of back and forth. After running the "Creative_Cloud_Set-Up.exe" a window appears with the account authentication information, which I confirm with "Next". Then the app works briefly and opens a browser window with the message: "Process completed. You have successfully logged in. You can now close this browser tab and continue where you left off."
Wonderful I think, but after a short time the app opens this confirmation window in the browser over and over again without continuing with the installation.
I've also deactivated my Norton 360, but without success. Norton doesn't cause any problems on my other computer either, so that doesn't seem to be the reason.
I also got the error code 206 in the meantime, but all the information on Adobe's site doesn't help. Does anyone have a tip?
There I have already worked through all points without success.
Does Adobe Creative Cloud show wjem you go to Add or remove programs in System Settings?
If you can uninstall the Adobe Creative Cloud App, do that, then ty use the Adobe Cleaner, which gets rid of remnants of the CC applications.
Hi, I had a similar issue since 14 July and tried various steps suggested in the forums to no avail. Today I was able to fix the issue after contacting Adobe Support Chat.
These steps worked for me, through I'm rather annoyed that one has to go through all these steps to fix the issue.
Thank you very much!
This help has worked. 🙂