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Error code 305

New Here ,
Jul 27, 2020

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Hello, 

 

I try to install Photoshop on my PC, after reaching 90% it says Error code 305 and wont install the program.

I am not sure what is the reason. 

Attached a screen shot

 

Thank you

Rona

Screenshot 2020-07-27 10.36.41.png

 

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Problem or error

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Error code 305

New Here ,
Jul 27, 2020

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Hello, 

 

I try to install Photoshop on my PC, after reaching 90% it says Error code 305 and wont install the program.

I am not sure what is the reason. 

Attached a screen shot

 

Thank you

Rona

Screenshot 2020-07-27 10.36.41.png

 

Topics

Problem or error

Views

146

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Adobe Community Professional ,
Jul 27, 2020

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Moving to the Download & Install forum from Photoshop

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Adobe Community Professional ,
Jul 27, 2020

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The official documentation on the error states the following

 

Error code 305: App Installation or update failed
Error code 305 indicates an installation or update failure.

Solution

Try the following solutions in order:

1. Click Retry to download and install or update the app again.

2. Restart the computer, and try to install or update the app again

 

Also trying by disabling any firewall and Antivirus you might have installed

 

-Manan

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New Here ,
Aug 15, 2020

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Hi there,

 

I'm having a similar issue with Adobe Illustrator where error code 305 pops up at 90% update.

I've retried the download so many times now, restarted my computer, and even turned off firewall but nothing seems to work. 

 

I have now uninstalled and tried reinstalling, but again error 305 at 90%.

 

Please help. I have so much work that I can't access right now.. Thank you!

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