Error in installing Creative Cloud on Windows 10 Surface Pro

New Here ,
Feb 12, 2021

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Screenshot 2021-02-12 163325.jpgScreenshot 2021-02-12 163325.jpgScreenshot 2021-02-12 155437.jpg

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1 Correct Answer

Most Valuable Participant , Feb 12, 2021
John T Smith Most Valuable Participant , Feb 12, 2021
That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloadshttps://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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eyesusan AUTHOR
New Here ,
Feb 12, 2021

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Hi. I have already attempted to uninstall (successful w errors) and then reinstalled the apps. Still same errors apply. How to fix?

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Adobe Community Professional ,
Feb 12, 2021

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Let me move this to the Download & Install forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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Most Valuable Participant ,
Feb 12, 2021

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That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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