Error in XD: Contact your system administrator about repairing or reinstalling it.

[triomarket-info]

There’s a problem with Adobe XD. Contact your system administrator about repairing or reinstalling it.

Ive got this problem could you help me please?

Thank you!

<The Title was renamed by moderator>

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobeXD-launches-into-white-screen-on-windows.html

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[triomarket-info]

Hello there,

Unfortunately it does not resolve the issue!

Thank you!

[HARSHIKA_VERMA]

Thank you for trying the steps shared by Rishabh. Would you mind telling us if you are on starter plan or paid subscription?

Please also check if your system meets the requirements to install XD: https://helpx.adobe.com/in/xd/system-requirements.html

I am also moving this post to our Download and Install team for further assistance.

Hope it helps.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi Triomarket,

It's been a while we haven't heard back from you. Would you mind confirming if your issue has been resolved?

Please let us know if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika